Turn every enquiry into a booked, paid and retained customer.
BittaFlow connects AI calls, CRM, pipelines, booking, messaging, billing, automation and growth tools across every location.
Implementation scope and setup fees are shown before you subscribe.
Trusted across industries
Live AI call
Handle inbound demand before it turns into voicemail.
Answer questions, capture booking intent, escalate urgent calls, and log the whole interaction on the customer record.
Hours, parking, pricing ranges, service basics, and routing rules.
New inquiry, booking request, reschedule, invoice question, or urgent callback.
Books directly or hands off to staff with transcript and summary attached.
Missed-call SMS, forms, reminders, tasks, and follow-up automations.
After-hours capture
Let callers get answers and submit intent even when the team is offline.
Instant fallback
If a call is missed, BittaFlow can text back automatically and open the workflow.
Call-to-booking path
The same system that handles the call also owns scheduling, forms, invoices, and reminders.
Every workflow, one place
Built for the work you actually do.
Stop stitching together five tools. BittaFlow ships every capability your team needs — pre-configured for your industry.
Unified CRM
One profile per customer with full history — calls, messages, bookings, invoices, files.
Smart Scheduling
Online booking widget, multi-resource calendars, and automatic reminders.
Two-Way Messaging
SMS, email, and in-app chat — synced to every customer record with A2P compliance.
AI Receptionist
Answer inbound calls, handle FAQs, collect booking intent, and escalate to staff with context.
Billing & Payments
Stripe-powered invoicing, plans, deposits, and self-serve pay-links.
Automation Studio
Trigger-based playbooks: no-shows, follow-ups, review asks — built with a visual canvas.
Reputation
Request, monitor, and respond to Google reviews. Turn 5-star moments into pipeline.
Call Tracking
Twilio-backed numbers, call routing, voicemail-to-text, and full conversation history.
Pipelines
Drag-and-drop stages tuned for your industry — leads, jobs, matters, patients, guests.
Analytics
Revenue, conversion, response time — every metric your team needs, none of the noise.
Forms & Intake
Public forms, intake flows, consent capture, and submission history tied back to the record.
Compliance
Consent handling, audit logs, export/delete workflows, and role-based access built in.
Made for your industry
Not another generic CRM.
Templates, pipelines, integrations, and reports come pre-tuned for the way your team works.
Real Estate
Manage listings, leads, showings, and closings with smart pipelines.
Dental & Clinics
Patient records, treatment plans, claims, perio charts — fully integrated.
Legal Practice
Intake, matters, conflict checks, and client communication in one workspace.
Home Services
Jobs, dispatch, quotes, invoices, and customer reviews on autopilot.
Salon & Spa
Bookings, stylist schedules, loyalty, and reminders that fill the chair.
Hospitality
Guest profiles, reservations, messaging, and reputation under one roof.
See it in action
A workspace your team will actually open every morning.
Customer profiles, calendars, conversations, automations — all where you expect them.
Modules that sell the system
What a buyer actually gets inside BittaFlow.
Organized the way owners and operators evaluate software: inbound demand, records, scheduling, and revenue.
Front desk & inbound demand
Everything that happens before a booking, consult, or job gets confirmed.
- AI receptionist for inbound calls and FAQs
- Unified inbox for SMS, email, WhatsApp, and voice events
- Missed-call auto text-back and routing
- A2P-compliant templates, opt-outs, and quiet hours
CRM & customer records
The working record your team opens all day long.
- Contacts, leads, patients, or clients in one timeline
- Forms, notes, invoices, bookings, and communication history
- Pipelines, tags, custom fields, and statuses
- Secure self-service portal links for customers
Scheduling & delivery
Move from inquiry to completed work without retyping or tab-switching.
- Online booking widget and appointment requests
- Availability rules, staff schedules, and conflict prevention
- Reminders, recalls, no-show recovery, and status tracking
- Industry playbooks for common follow-up flows
Revenue & retention
Collect faster and bring more customers back automatically.
- Invoices and Stripe pay-links by SMS or email
- Packages, memberships, promotions, and discount plans
- Review requests and reputation management
- Campaigns, analytics, and reactivation workflows
A controlled rollout
Configured, migrated and reviewed before your team goes live.
The timeline depends on locations, providers, migration volume and the setup scope shown in your package.
Scope the implementation
Confirm locations, users, communication channels, workflows, and the migration included in your package.
Configure and migrate
BittaFlow configures the workspace, imports the agreed data, and connects approved providers.
Train and go live
Your team reviews permissions and workflows before customer-facing automation or publishing is enabled.
FAQ
Questions buyers ask before they book the demo.
High-signal answers focused on product scope, rollout, and customer workflows.
What does BittaFlow actually replace?+
Usually a CRM, booking tool, shared inbox, invoicing app, reminder system, review tool, and a chunk of manual admin work between them.
Can it handle inbound calls like an AI receptionist?+
Yes. BittaFlow supports AI receptionist workflows, call routing, missed-call recovery, voicemail logging, and escalation to staff with customer context attached.
Is it only for one industry?+
No. The same system ships with industry-tuned vocabulary and workflows for dental, real estate, legal, salon, home services, hospitality, and similar service businesses.
What can customers do without calling us?+
They can book online, complete forms, pay invoices, confirm or reschedule appointments, and open secure portal links for their records.
How do automations work?+
You can install ready-made templates or build visual workflows that trigger from missed calls, new contacts, booked appointments, completed visits, overdue invoices, and more.
Does BittaFlow support multiple locations?+
Yes. Each site can have its own number, staff, inbox, and workflows while business owners keep the consolidated reporting view.
Packages, not just software
A done-for-you business system — set up, migrated, and supported.
Each package pairs a monthly subscription with a one-time professional setup. Communication usage (SMS, calls, WhatsApp) runs on fair-use quotas with transparent overage — the way serious platforms bill.
Starter CRM
The core system for one location — CRM, pipeline, booking and invoicing, professionally set up for you.
- 1 location · 5 users
- Contacts, CRM & sales pipeline
- Online booking & calendar
- Invoices, pay-links & basic reporting
- Fair-use SMS/email · usage billed separately
- Email support
Pro Growth
The done-for-you growth system — automation, marketing, AI assistants and the full social suite.
- Up to 3 locations · 15 users
- Automation workflows & marketing campaigns
- SMS, calls & WhatsApp integrations
- AI voice + chat assistants (monthly cap)
- Social suite + reviews automation
- Basic migration from your old CRM
- Priority support
Business Plus
For multi-team operations — advanced workflows, integrations, permissions and reporting at scale.
- Up to 10 locations · 40 users
- Advanced automations & reporting
- API, webhooks & custom domain
- Granular staff roles & permissions
- HR module available on request
- Live training session for your team
- Priority support
Enterprise
A full implementation — migration, departments, custom workflows and integrations, white-label.
- Unlimited locations & seats
- Full data migration from Bitrix24 / Salesforce
- Departments, branches & custom workflows
- Custom integrations & enterprise reporting
- White-label branding
- Dedicated onboarding & staff training
- Priority support
Add-ons & usage
Only pay for what you actually use — nothing hidden in the subscription.
Need something that doesn't fit a package? We also build custom contract plans — modules, quotas, setup scope and pricing tailored to your agreement.
Why packages? Bitrix24 and Salesforce pricing often looks low at the licence level — but implementation, migration, automation build-out, training, communication usage and support are usually quoted separately, and a full setup routinely runs $5,000–$50,000+ before month one. BittaFlow packages the whole thing: setup, workflows, communication and support together, so the price you see is the system you get.
Security and governance
Access follows the business, site, role and record owner.
Implemented controls—not unverified certifications or fictional customer results.
Tenant and site isolation
Granular role permissions
Audited sensitive actions
Preview before bulk or spend-producing actions